About Ana Zamfirache
Ana Zamfirache  /  About

Transition Architect.
AI Strategist.
Builder.

I come from software and IT — not from training or HR. I understand the codebase, the backlog, the technical debt, and the engineer who rolls his eyes in the back of the room when another consultant talks about "AI transformation." That's why I can walk into a technical team and be credible from minute one.

Senior Product Manager AI Product Strategy Roadmap Ownership Cross-Functional Leadership AI Adoption & Change Management Enterprise SaaS Design Thinking Founder
10+
Years across product,
UX & transformation
70%
B2C employment rate
100
Conference attendees
5+
Industries delivered in
Ana Zamfirache

"I build resilient systems where others see chaos. I translate complexity into operational clarity — and fear into execution."

10+ years building products
at the intersection of AI, people, and systems.

Enterprise SaaS at HP, SAP, and Société Générale. Founder of two product lines running in parallel. The rare combination of someone who has owned a product roadmap inside a Fortune 500 and also built a product from zero — with the technical credibility to be trusted by engineering teams from minute one.

01

Product ownership, not coordination

Roadmap, discovery, delivery, stakeholder alignment, and adoption — owned end-to-end. Not facilitated. Not advised on. Owned.

02

AI adoption is a product problem

40% AI adoption growth at HP in Q1. The lesson: adoption fails because of product and change management — not because of the technology or the training budget.

03

Technical credibility from day one

Engineering background + NNG certification + hands-on automation stack. Can talk to the engineer, the designer, the CFO, and the user in the same afternoon.

Career

10+ years across enterprise,
startup, and founder.

From Executive Assistant to CCO at Vodafone, through UX consulting at Société Générale and SAP, to Product Manager for an internal AI Assistant at HP, to founding UXDMatter and then JobSquad — 10+ years, each role adding a layer of operational, technical, and strategic depth that the next one required.

JobSquad Tech
+ JobSquad
Mar 2025 – Present

Founder & Lead Product Manager

Built a transformation ecosystem across B2B and B2C simultaneously. B2B: AI transformation sprints for IT/enterprise companies (50–500 employees) stuck at <30% AI adoption — process audit, adoption plan, contextual training, change management, automation. 6–10 weeks, €5K–€15K, contractual guarantees. B2C: career reconversion programs with 70% employment rate — JobSquad Start, PM Track, AfterHire Sprint 90, No-Code Automation Track. Built full tech stack independently: n8n, Claude Code, Anthropic API, Squarespace, Wix. Organised 100-person conference "Jobs of the Future," September 2025.

Founder
HP Mar 2024 – Mar 2025
1 year

Product Manager — Digital Employee Experience & AI

Led product discovery and strategy for HP's internal AI Assistant — the hardest enterprise challenge: getting people to actually use the tools the company paid for. Achieved 40% AI adoption growth in Q1 through structured rollout, onboarding redesign, and change management. Led NPS analysis and employee feedback programs, turning data into prioritised product improvements. Facilitated cross-functional alignment across engineering, design, HR, and business stakeholders. Core lesson that became the foundation of JobSquad Tech: adoption is not a training problem — it's a product and change management problem.

Product
UXDMatter Jun 2021 – Jul 2025
4 years 2 months

Founder & Product Manager Consultant

Founded and ran UXDMatter, a UX and product consultancy serving B2B, enterprise, and nonprofit clients. Defined company vision, services, and strategic direction. Led UX research and usability testing — improved task success and customer satisfaction by 40% through redesigned flows. Facilitated Design Thinking workshops for cross-functional teams (HR, Ops, Engineering, CSR). Mentored junior designers and non-UX professionals in applying product thinking to their domains.

Founder
SAP Jul 2022 – Aug 2023
1 year 2 months

UX Designer Specialist — Enterprise SaaS

Enterprise UX for legacy platform modernisation within SAP's ecosystem. Increased user engagement by 20% in 3 months through targeted redesign of legacy flows. Key projects: Batch Release Hub for Novartis (GMP-regulated pharma, reduced 48h release process to a single safeguarded click) and Purchasing Application for Public Sector. Defined user flows, prototypes, and interface components aligned with SAP Fiori standards. Contributed to UX quality assurance — accessibility, performance, and usability benchmarks.

UX
Société Générale Jan 2020 – Jul 2022
2 years 7 months

User Experience Designer

Internal and customer-facing digital platforms across global markets. Led UX redesigns that increased user satisfaction scores by 25% in 6 months. Drove +30% traffic growth through usability improvements on redesigned websites and internal tools. Conducted user research across multiple markets (interviews, surveys, usability testing). Collaborated with global cross-functional teams to align design outcomes with strategic goals.

UX
Vodafone Oct 2016 – Dec 2019
3 years 3 months

Office Manager to Chief Commercial Officer

High-level support to the CCO and senior leadership team. Exposure to commercial strategy, cross-functional planning, and executive-level decision-making. The role that taught me: clarity and structure at the top matter more than any tool or methodology below it.

Executive
CRH · Solvay
+ Earlier
Oct 2006 – Oct 2016
10 years

Project Manager · Executive Assistant · Helpdesk · Customer Service

10 years of cross-functional exposure — from helpdesk and customer service to ExCom-level coordination at CRH and Solvay. The foundation for understanding how organisations actually work versus how they're supposed to work. Every enterprise friction point I later solved as a PM, I first experienced as a user.

Operations
Education & Certifications

The formal foundations
and the practical ones.

Engineering at the base — UX and product on top. Systems thinking from engineering combined with human-centered thinking from design is the actual reason both enterprise software delivery and career programs work the way they do.

Education
Norman Nielsen Group
Certification, UX Management · 2023
Scoala Informala de IT
Diploma, UX Design · 2019
University Politehnica of Bucharest
Master's Degree, Engineering · 2010–2012
University Politehnica of Bucharest
Licentiate Degree, Chemical Engineering · 2006–2010
Certifications
Norman Nielsen Group — UX Management
Certified · 2023 · Nielsen Norman Group is the global benchmark for UX leadership certification
Languages
Romanian
Native
English
Full Professional
French
Professional Working
Dutch
Elementary
Expertise

What a Senior PM with an AI
background delivers.

10+ years across enterprise SaaS, AI adoption, UX strategy, and founder-led product delivery. The expertise below isn't a list of skills — it's a map of what I own end-to-end, from vision to shipped product to measurable adoption.

Core — PM Leadership
Product Strategy & Roadmap Ownership
Vision definition, OKR alignment, backlog prioritisation, and roadmap delivery across enterprise and founder-stage contexts. Owned roadmaps at HP (AI Assistant, Digital Employee Experience), SAP (enterprise SaaS for pharma and public sector), UXDMatter, and JobSquad Tech. Both B2B and B2C product lines run simultaneously.
Core — PM Leadership
Cross-Functional Delivery & Stakeholder Alignment
Led delivery across engineering, design, HR, legal, ops, and business stakeholders at HP, SAP, and Société Générale. Facilitated alignment at ExCom level (Vodafone CCO). Agile delivery, sprint planning, design validation, and rollout management — end-to-end ownership, not coordination.
Specialist
AI Product Strategy & Adoption
Owned AI product strategy at HP — 40% AI adoption growth in Q1 through structured rollout, onboarding redesign, and change management. Built JobSquad Tech on the same insight: adoption is a product and change management problem, not a training problem. Delivers adoption with contractual guarantees.
Specialist
Discovery, Research & User Insight
Led product discovery across pharma (GMP-regulated, Novartis), public sector, fintech (Société Générale), and e-commerce (Annie Selke). User interviews, NPS analysis, journey mapping, heuristic evaluation, usability testing, and A/B testing. NNG-certified in UX Management — research methodology applied at product leadership level.
Differentiator
Founder-Stage Product Ownership
Built two product lines from zero simultaneously — B2B (Efficiency Sprint, 3-tier pricing, contractual guarantees) and B2C (5 career tracks, 70% employment rate, active community). Owned vision, delivery, marketing, automation stack, and revenue. The PM who has been the entire product team knows exactly what a product team needs.
Differentiator
Change Management as a Product Variable
Human resistance to new systems is not a communications problem — it's a product design problem. Applied at HP (AI adoption), JobSquad Tech (enterprise AI transformation), and SAP (legacy platform modernisation). Change management embedded into the delivery model, not bolted on at the end. This is the capability most PMs outsource.
For Whom

Two audiences.
One consistent approach.

The work looks different depending on who I'm working with. But the underlying discipline — clarity about the real problem, structured delivery, measurable outcomes — is the same in both directions.

For Companies — B2B

You don't have an AI problem. You have an analog process problem that AI is making more visible.

I work with IT and enterprise companies (50–500 employees) to move from an AI experiment to measurable impact in 6–10 weeks. Process audit, adoption plan, contextual training, change management, and automation — with contractual guarantees on results.

  • Real adoption doesn't come from new tools — it comes from redesigning decisions and workflows
  • I go in, audit the process, and deliver — not advise and leave
  • If minimum results aren't met, the Success Fee isn't charged
For Professionals — B2C

You're not an employee. You're a product on the market. If it's not selling, the problem is in the product — not the market.

JobSquad is a structured transition incubator — 4 sprints, clear milestones, measurable outcomes. Not a course. Not a coaching programme. A system designed to produce employment.

  • 70% of participants who complete programs get hired
  • Mindset, skills, accountability, community — all in one structure
  • 5 tracks: Start, PM, AfterHire 90, No-Code Automation, Career Clarity
Beyond Work

The person behind
the product thinking.

Product work requires a certain way of seeing the world — pattern recognition, tolerance for ambiguity, the ability to hold both the detail and the system view at once. Most of what shapes that capacity happens outside the office.

🥾
Hiking
Where systems thinking gets tested against terrain that doesn't care about your plans
🎨
Painting
The discipline of committing to a direction before you know if it's right
✍️
Writing & Lyrics
Storytelling, blogging, and composing pop songs — the craft of making complex things land simply
🎵
Music & Arts
Organising cultural events and finding the architecture in creative expression
👥
Community
Connecting people with purpose — not networking for its own sake, but building systems that make collaboration easier
🤲
Volunteering
Contributing to social, business, tech, and product communities — the application of professional skills where they're needed most
📚
Continuous Learning
New tools in production, not in courses. Learning counts when it changes what you build next
🌱
Sustainability
Building things that last — in business, in community, and in the way we use the resources we have

Ready to work with someone
who delivers, not just advises?

Whether it's AI transformation for your company, a career transition program, or a product that needs a PM who understands both the strategy and the stack — let's talk.

Connect on LinkedIn →