Purchasing Application for Public Sector

1. ✅ The Problem

“Procurement takes too long, is hard to navigate, and our staff doesn’t know where to begin.”

Legacy systems required heavy manual input
Fragmented user journeys based on unclear roles
Audit trail and regulatory compliance were top priorities
Low onboarding completion and high internal frustration

3. 🚀 The Solution

We built a modular, cloud-native app tailored for public-sector workflows.

🧱 Core Features

Role-Based Dashboards
Interactive Onboarding
Contract Lifecycle Workflow Automation
Vendor Collaboration Portal
Real-Time Compliance Reporting
Audit Trails & Security Modules

Client: Government and Public Organization

Company: SAP

Project Type: SaaS application

Project Date: 2022-2023

My role: Product Lead (UX Strategist → Product Manager) working with two other designers

2. 🎯 My Role & Strategy

As Product Lead, I owned end-to-end delivery:

Defined product vision aligned with compliance goals
Led stakeholder engagement across legal, tech & ops
Prioritized backlog with measurable user & business impact
Managed Agile delivery, design validation & rollout

WHAT?

The Purchasing SaaS App for the public sector is a cloud-based software solution designed to streamline and optimize the procurement processes of government agencies and public organizations. It serves as a comprehensive platform for managing requisitions, approvals, vendor interactions, purchase orders, and overall procurement workflows. The application is tailored to meet the specific needs and compliance requirements of the public sector, providing a centralized and efficient system for procurement activities.